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Introduction

At Manama Mobiles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or mobile repair services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information from our customers:

  • Full name
  • Phone number
  • Email address
  • Device information (such as model, issue, and condition)
  • Pickup and delivery address (if applicable)
  • Service request and repair details

We only collect information necessary to provide our services efficiently.

How We Use Your Information

We use your information for the following purposes:

  • To process and complete mobile repair services
  • To contact you regarding your repair status or updates
  • To arrange pickup and delivery services (if requested)
  • To provide customer support
  • To improve our services and customer experience

Data Protection & Security

We take your data security seriously. All personal information is stored securely and handled with strict confidentiality. We ensure that your data is used only for service-related purposes and is protected from unauthorized access, misuse, or disclosure.

We also take extra care when handling your device during repair to ensure your personal data remains safe.

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. Your information is only shared when necessary to complete your service, such as with delivery or pickup partners.

Cookies & Website Usage

Our website may use cookies to improve user experience and analyze website performance. Cookies help us understand how visitors use our site so we can improve it. You can disable cookies anytime through your browser settings.

Data Retention

We keep your information only for as long as needed to provide our services and maintain records. After that, your data is securely deleted or anonymized.

Your Rights

As a customer, you have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for data usage (where applicable)

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website contact form or support channel.